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Frequently Asked Questions

Products

Are Mary’s Gone Crackers products wheat free or gluten free?
Absolutely! Our products are both wheat and gluten free, always.

Are Mary’s Gone Crackers products nut free?
Aside from coconut products used in our THINS, all of our products are nut free and peanut free.

Are Mary’s Gone Crackers products egg free?
Yes, all of our products are egg free.

Are Mary’s Gone Crackers products dairy free?
Yes, all of our products are dairy free and lactose free.

Do your products contain any of the “Top 8” food allergens?
90% of all food allergic reactions in the United States are from peanuts, tree nuts, milk, egg, wheat, soy, fish and shellfish.

Some of our crackers (Original, Black Pepper, Caraway, Herb & Onion) use soy in the form of fermented organic gluten-free tamari. People who have soy allergies or intolerances (including Mary, our founder) are generally allergic to the protein in soy. However, when fermented, the structure of the soy protein is altered, making it safe for 99% of people with soy allergies to eat.

Mary’s Gone Crackers is very conscious of the presence of allergens in our food and diet, from the products we make to the dedicated gluten-free, allergy-friendly facility we use to bake them.

Do Mary’s Gone Crackers products contain GMOs?
No, none of our products contain GMOs. All of our products are certified organic and verified non-GMO by the Non-GMO Project.

Are your products vegan? Kosher?
Yes and yes.

Can Mary’s Gone Crackers be part of a paleo diet?
A modified paleo diet can be based upon eating whole, unprocessed foods, including some grains. Seed based crackers from Mary’s Gone Crackers are a great way to introduce the gluten free, low glycemic carbs your body needs to be healthy. As always, do what is right for you. Feeling good about yourself and the food you eat is the whole idea behind the whole foods at Mary’s!

Do Mary’s Gone Crackers products contain hydrogenated oils or trans fats?
No, none of our products contain hydrogenated oils or trans fats. While they give foods a longer shelf life, we’d prefer you have a longer life instead.

How long will Mary’s Gone Crackers products stay fresh?
Original Seed Crackers (6 flavors) and Super Seed Crackers (5 flavors) – 12 month shelf life

How do you read the Best By date on the package?
The best-by dates on our packages are in month, day, year format. The month is listed first using the first 3 letters, followed by the 2-digit day and 4-digit year. The best-by date can be found on the top of the box. Example: AUG152017 = August 15, 2017.

How do they stay so darned crispy?
No added fats has something to do with that. And don’t forget Mary’s cracker-making magic!

Bakery

Are Mary’s Gone Crackers products made in a certified gluten-free bakery?
At Mary’s Gone Crackers we have our own dedicated gluten free bakery. To avoid any possibility of cross-contamination, we do not bring ingredients containing gluten into our factory.

While all our products carry the same certifications (organic, gluten free, non-gmo, vegan, kosher) our THINS crackers are being baked to our specifications in another bakery and have the following allergen claim – “manufactured in a peanut free facility on equipment that produces products containing wheat, gluten, soy, milk and tree nuts.”

Celiac Disease and Gluten-free Living

What is Celiac Disease? How is it diagnosed?
Celiac disease is a serious genetic autoimmune disorder where the ingestion of gluten leads to damage in the small intestine.

Consult with your physician if you think you may have celiac disease or any other intestinal disorder. The first step in feeling better is always knowledge.

What is gluten?
Gluten is a general name for the proteins found in wheat (wheatberries, durum, emmer, semolina, spelt, farina, farro, graham, KAMUT® khorasan wheat and einkorn), rye, barley and triticale – a cross between wheat and rye. Gluten helps foods maintain their shape, acting as a glue that holds food together. Gluten can be found in many types of foods, even ones that would not be expected.

How can I tell what foods include gluten?
There are many food items that may contain gluten, often in hidden or unexpected ways. Always read the label of any food product you buy if “certified gluten-free” is not specified on the label.

Are Mary’s Gone Crackers products wheat free or gluten free?
Absolutely! Our products are both wheat and gluten free, always.

Where to Buy

You can find our products in your area by using our store locator:
marysgonecrackers.com/store-locator

I live in Canada, where can I find your products?
You can find our products in your area by using our store locator: marysorganiccrackers.com/#locator

My favorite store doesn’t carry Mary’s Gone Crackers products. What can I do?
Using our Product Request Letter you can request that the management of your local store start carrying our products. If you live in Canada we have a Product Request Letter for you too!

Can I buy Mary’s Gone Crackers products online?
Yes. Please visit our Online Store to order products from the comfort of your own home. While we would like to share our goodies with the world, we currently ship anywhere in the continental United States.

Coupons and Events

Can you send me coupons?
Even better – you can download coupons directly from our website!

I’m having trouble printing your downloadable coupons. Can you help?
Our online coupon software is managed by a third-party company called Hopster. If you elect to install the software, you may encounter the following message:

“While files from the Internet can be useful, this file type can potentially harm your computer. Only run software from publishers you trust”

Such a message is common for programs downloaded from the internet and it is up to your personal preference whether or not to continue with the installation. Mary’s Gone Crackers would not use the software if we thought it was harmful to users so we recommend completing the installation if you are interested in utilizing ongoing printed coupons offered by Mary’s.

If you’d like to know more, please email Hopster support at support@hopster.com with any questions you may have.

Do you donate products and coupons to events?
We cannot guarantee that we will have availability to donate products and coupons to your event, but if you submit your sample request we will do the best we can to be a healthy part of it!

Don’t see the answer you’re looking for? Contact us! We love sharing what we know!