The questions below pertain to the recent rescindment of a recall of a limited number of MGC products in Canada.

August 12, 2014 – Today, Mary’s Gone Crackers, is thrilled to announce that the recent Class III recall issued in respect of two of its products was based on false-positive test results.

The recall was enacted on July 24, 2014, following random testing conducted by the CFIA, which found trace amounts of an “undeclared allergen” in Mary’s Gone Crackers (Canadian Original Crackers and Canadian Sea Salt Pretzels). No illnesses have been reported.

Following the recall, and in line with its pledge to consumers to produce healthy, allergen-free products, Mary’s Gone Crackers conducted an extensive investigation, without regard to expense. Additional testing undertaken by both Mary’s Gone Crackers and the Candian Food Inspection Agency has determined that the original testing provided false positive results: there are no undeclared allergens in either of the two products subject to the recall.

“We realize this has been an unsettling and confusing time for consumers,” says Dale Rodrigues, CEO of MGC. “We consider customer confidence and product safety part and parcel of our mission to deliver nourishing wholesome foods. We applaud the CFIA’s initiative and diligence in working with Mary’s Gone Crackers in helping us to regain your trust.”

Frequently Asked Questions

The questions below pertain to the recent Canadian recall and voluntary US market withdrawal of a limited number of MGC products.

I’ve heard that there was a recall of Mary’s Gone Crackers products? Do I have to worry if I have a nut allergy?
The Canadian Food Inspection Agency (CFIA) is advising the public that the Mary’s Organic Crackers products described below do not contain almonds and do not pose a risk to individuals allergic to almonds.
The products were recalled between July 24, 2014 and August 8, 2014 as a result of laboratory testing indicating that they contained undeclared almonds. However, additional testing has confirmed that the original laboratory results were false positives and these products are free of almonds.

If I’ve bought affected product, do I get a refund? If so, how?
Although the product recall was rescinded by the CFIA and there is absolutely no danger of allergens, we will honor a refund if you provide proof of purchase. Please call our toll-free number (888) 258-1250 or direct (530) 846-5100.

What about Mary’s Gone Crackers purchased in the U.S., are they safe too?
Absolutely 100%.

What does a “false positive” mean?
A false positive means that the test indicated the presence of an allergen that is not in fact there. Or can be defined as a test result which incorrectly indicates that a particular condition or attribute is present. In this case, the presence of an undeclared almond allergen.

What additional testing was done that proved the “false positive” result?
When the lab diluted the sample it did not see a reduction in the level of allergen in the sample. This indicates that the positive test result was not due to the presence of the allergen. Instead, what it demonstrates is a competing factor triggered the positive result. As confirmed by the independent lab and CFIA, whatever the competing factor, it does not trigger a health/safety concern.
If you have additional questions, we are more than happy to seek answers from the independent lab on your behalf.