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FAQ
Are your products sugar free?
We add no sweeteners to our crackers or our Sticks & Twigs.
Where is the best by/expiration date?
The expiration date for the crackers is embossed into the side of the box on the nutrition panel. It can be hard to see sometimes and you have to hold it up to the light. On our Sticks & Twigs bag, the date and batch code are stamped in ink on the bottom right side.
Why is there organic alcohol in your ingredients?
The alcohol is an ingredient in the tamari that we use (it’s listed inside the parentheses of the tamari ingredients.) Since the tamari is wheat free, they use a small amount of organic corn alcohol to facilitate fermentation. By the time the crackers have been baked, the alcohol evaporates, but the flavor remains.
Do you ship out of the country?
We do not ship internationally because it is very expensive; however we are distributed in a few other countries. Please visit http://www.marysgonecrackers.com/ns/distributors.php for international distributors. Our Canadian distributors can be found at http://www.marysorganiccrackers.com/ns/distributors.php.
Who is your kosher certifier?
Up until recently, it was Kosher Overseers of America (KOAOA), but they merged with Orthodox Union (www.ou.org) who is now our certifier.
Are your crackers raw/dehydrated?
No, our crackers are baked in ovens at temperatures in the 350 degree Fahrenheit range.
Where can I purchase your products?
The website has a store locator for all locations in the US.
For locations in Canada, consult our Canadian website
www.marysorganiccrackers.com . Customers may also purchase
crackers directly from us, Amazon.com or glutenfreemall.com.
Do you have any other products?
We currently make the crackers in 5 flavors: Original, Caraway, Herb, Black Pepper, and Onion. There are 3 flavors of Sticks & Twigs: Sea Salt, Chipotle Tomato, and Curry. And now we have love Cookies! They currently are available in Ginger Snap, N'Oatmeal Raisin, and Chocolate Chip. There are plans for more products in the future.
Do your products contain nuts or have a chance of cross contamination with nuts?
No, our products do not contain nuts and because we are also a nut-free facility, there is no chance of cross contamination of nuts with any of our manufacturing equipment or ingredients.
Are your products completely Gluten Free?
Our facility is dedicated gluten-free, so we do not bring gluten containing ingredients into our building. We also test our ingredients and our finished products, on occassion, to be sure that they are not contaminated. The test we use detects gluten at a 5 parts per million (ppm) level and our products and ingredients have always come up as 'less than 5 ppm,' which means no detectable gluten. Since there is no universal standard set yet that defines gluten free, companies can say that their products are gluten free without mentioning that there might be cross contamination.
Copyright © 2009 Mary's Gone Crackers, Inc. All rights Reserved. MARY'S GONE CRACKERS, CONSCIOUS EATING, STICKS & TWIGS, PEACE, LOVE & CRUNCH are registered trademarks of Mary's Gone Crackers, Inc. in the United States, other countries or both. The marquee trade dress is a trademark of Mary's Gone Crackers, Inc.